Waiter

Waiter – Atlas
Location: Rockliffe, Darlington
Salary: £12.90 per hour
Hours: Fulltime – 40 hours per week, including weekends
Reporting to: Restaurant Manager, Supervisor, Team Leader

Job Purpose:
The Waiter will be responsible for delivering exceptional food and beverage service to all guests dining at Atlas. This is a hands-on, guest-focused role where attention to detail, professionalism and genuine hospitality are at the heart of every interaction.

Key responsibilities of the Waiter:
· Ensure you pro-actively work on all opportunities to maximise revenue and employ up selling techniques whenever possible
· To control food and beverage wastage and stock levels in the department
· To ensure that all guests are billed correctly
· Excellent communication skills both with guests and colleagues at all levels whilst maintaining a level of professionalism at all times
· To help create a welcoming and comfortable ambience
· Ensuring all guests coming into the restaurant receive a friendly, warm and professional welcome
· To maintain a high standard of cleanliness and order ensuring all necessary equipment is in working order
· To ensure that special requests (diets, etc.) are tactfully and skilfully handled
· To ensure we provide continuity of service to all guests throughout the duration of their visit, including delivery of meals and drinks
· To ensure the restaurant is cleared down at the end of service in preparation for the next shift
· To co-ordinate with the Kitchen in a professional manner throughout service
· To be organised and efficient at all times

About Us:
Set within a 375-acre estate on the banks of the River Tees, Rockliffe is a five-star resort that blends heritage, luxury and natural beauty. Located in the quiet village of Hurworth, in the heart of the Tees Valley and close to the borders of County Durham and North Yorkshire, it offers a peaceful countryside setting with exceptional facilities.

Surrounded by sweeping views and beautifully kept gardens, the resort features elegant bedrooms and a sense of quiet luxury, shaped by a warm northern spirit. Guests can enjoy an award-winning spa, play on the longest golf course in the UK and experience both elevated and relaxed dining offerings, all within a restored eighteenth century estate designed for both relaxation and indulgence.

Why join?
To be part of an exceptional team within a premium hospitality environment during an exciting period of transformation and growth.
Benefits:
• A Day in the Life of a Guest Stay (Overnight Stay within the First 6 Months)
• Pension Scheme (Aegon)
• Hospitality Rewards Scheme
• Life Assurance (Legal & General)
• Selected Discounts Across the Resort
• Enhanced Annual Leave for Long Service
• Annual Leave – 20 Days plus Bank Holidays
· Employee Assistance Programme (Hospitality Action)
· Staff Meals
· Uniform Laundry Service

“Our success is dependent on every single individual in our team”