Employer Engagement Co-ordinator (Maternity Cover)

Job overview

We’re on the lookout for a proactive and collaborative team member to join our Business Development Team.

As the first point of contact for all employer enquiries, you’ll play a key role in ensuring every employer receives a timely, professional and friendly response. You’ll support the team by providing high-quality administrative and customer service support to the Senior Business Account Manager and Business Account Managers, helping to deliver an exceptional experience for employers and partners.

You’ll be responsible for:

• Acting as the first point of contact for employer enquiries via phone, teams and email, responding promptly and professionally.
• Providing excellent administrative support to the Business Development Team, including preparing job descriptions, maintaining accurate records, and supporting documentation processes.
• Supporting employers with the creation and management of their Digital Apprenticeship Service (DAS) adverts.
• Assisting with the logistics and planning of internal and employer-facing events, ensuring smooth organisation and delivery.
• Building strong relationships with employers and internal curriculum teams to support their training and apprenticeship needs.
• You’ll be a brilliant communicator who thrives in a team environment, has a keen eye for detail, and takes pride in delivering exceptional customer service. A good understanding of the apprenticeship process would be advantageous, but more importantly, you’ll be proactive, adaptable, and passionate about supporting learners and employers across the North East.

We are offering full-time hours with the added benefit of one remote working day per week. This is a fixed-term contract until December 2026.

About Gateshead College

At Gateshead College we’re famous for education with Employment Edge, industry inspired education that combines high quality learning with real world skills. This means giving our students the knowledge and skills to be successful in work and life and supporting them to be the best they can be.

This means putting everything we’ve got into making sure our students are the most employable and this is what makes our college such an exciting place to work.

From bringing industry expertise into the classroom and working hand in hand with businesses, to delivering the highest quality teaching and learning and supporting students to develop personally as well as professionally, we’re all about creating experiences that will set learners up for life

If you share our ambition, we’d love to hear from you.

In return we can offer a values-driven organisation and the chance to work with brilliant people who put students first. You’ll be listened to and will have opportunities to make an impact. We prioritise health and wellbeing and your work life balance will be respected.

Our inclusive culture means you’re valued for being yourself and diversity is celebrated, and our commitment to being a sustainable organisation means we always try to do business the right way to make our community better for everyone.

At Gateshead College, everyone has the opportunity to help learners succeed. It’s this clear purpose and shared effort that makes us such a great place to work – we hope you’ll think about joining us.

Benefits:

• Generous holiday allowance of 33 days plus bank holidays
• Mental health and wellbeing support, with 24/7 access to an employee assistance programme and counselling services
• Career average pension with the Local Government Pension Scheme
• Travel support including subsidised on site parking, discounted public transport scheme and cycle to work scheme
• Retail and travel discount
• Volunteering Days