Senior Social Media Assistant

Hybrid working, office-based 2-3 days per week

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

As collaborative creatives, we take untold pride in our work, designing with heart and soul. We want to be a force for good and are committed to becoming a more circular and responsible business, from the fabrics we choose to our considered processes. We are an agile and growing business, and we work hard to create an environment which allows for growth and progression, balanced with the support and flexibility needed to meet the challenge of a high-performance culture.

Our leadership teams and founders sit amongst the teams and encourage a culture of balance and passion. MV is a very special place, and our values are anchored by three main pillars: people, planet, and community.

Our Values:
With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

In this role, you will play a pivotal role in executing and evolving our social media strategy across all platforms. Working closely with the Social Media Manager, you will lead the coordination and delivery of organic social media campaigns, ensuring our brand voice resonates with our audience and drives measurable engagement and growth. This role requires a proactive, analytical, and creative individual who thrives in a dynamic, fast-paced retail environment.

Responsibilities:

  • Plan, brief, and manage the social content calendar, overseeing content scheduling, copywriting, and publishing across all social platforms
  • Take ownership of TikTok, proactively spotting trends and filming reactive video content in the office to maximise engagement and visibility
  • Coordinate with internal creative teams and external partners to ensure all social content is delivered on-brand, on-time, and aligned with campaign goals
  • Lead the creation of social media reports, analysing weekly/monthly metrics, campaign performance, and identifying key trends and insights
  • Support content production, assisting in photoshoots, and featuring in social content where needed
  • Stay ahead of social media trends, platform updates, and emerging technologies, sharing relevant insights with the team and suggesting innovative activations
  • Oversee daily community management, ensuring timely and brand-appropriate responses to customer interactions, collaborating with the Customer Care team as needed
  • Manage social listening efforts, identifying opportunities for engagement and flagging relevant customer feedback
  • Collaborate with the paid social team to maximise the impact of top-performing organic content, ensuring it is leveraged effectively across paid campaigns
  • Maintain and update an evergreen social content library, ensuring easy access to on-brand assets for reactive and planned content needs
  • Manage press and influencer call-ins supporting day-to-day communication between the brand and talent

About You:

  • You are comfortable working with social metrics and performance data
  • You are organised, with excellent project coordination skills and the ability to manage multiple priorities
  • You are a creative thinker with a keen eye for aesthetics and storytelling
  • You are proactive and self-motivated, with a strong sense of ownership and initiative
  • You have excellent communication and interpersonal skills, capable of influencing internal and external stakeholders
  • You have experience working in a fast-paced environment, preferably within fashion, retail, or lifestyle sectors
  • You have in-depth knowledge of social media platforms, trends, and best practices
  • You have experience in content creation and basic asset editing (Photoshop, Canva, or similar tools)
  • You have familiar with social media management tools (e.g., Later, Asana) and analytics platforms
  • Bonus: experience working with influencers

You'll be rewarded with:

  • Competitive starting salary and great career prospects in a fast paced and growing business
  • 25 days holiday plus bank holidays and a day off on your birthday
  • Company-funded private health insurance
  • Discretionary bonus scheme
  • 50% staff discount
  • Interest-free Season ticket loan
  • Bespoke induction support and ongoing development to help you thrive in your new role
  • Summer hours - 3pm finishes every Friday throughout June, July & August
  • A welcoming and inspiring work-environment - an early finish on pay day, social activities and more
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