People (HR) Assistant

High Wycombe, office-based 4-5 days per week

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

As collaborative creatives, we take untold pride in our work, designing with heart and soul. We want to be a force for good and are committed to becoming a more circular and responsible business, from the fabrics we choose to our considered processes. We are an agile and growing business, and we work hard to create an environment which allows for growth and progression, balanced with the support and flexibility needed to meet the challenge of a high-performance culture.

Our leadership teams and founders sit amongst the teams and encourage a culture of balance and passion. MV is a very special place, and our values are anchored by three main pillars: people, planet, and community.

In this varied role, you will be a main point of contact for our wonderful store and Head Office teams. Our People Assistant will be exposed to all HR processes including ER, resourcing and talent planning, employee engagement and learning & development; making this a fantastic opportunity to develop into a true Human Resources generalist.

You will be responsible for the end-to-end management of the colleague life cycle; from supporting with recruitment and new starter inductions, to managing the exit interview process, and everything in between.

Our Values:
With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

The Role:

  • Owning the People Team inbox to ensure our teams always are provided with timely advice, supporting with queries from employee relations matters to people absence and performance management
  • Managing the colleague lifecycle process for new starters, movers, promotions and leavers in Retail and Head Office
  • Ensuring that you are always on top of legal and people development/trends and working with the rest of the team to ensure compliance
  • Business partnering at Store Manager and Style Advisor level, building up a solid understanding of our store populations
  • Ensuring smooth end-to-end recruitment support for retail, making sure all roles are advertised promptly in an inspiring tone and are in the right places
  • Supporting store managers in managing the selection process, championing best practice to ensure our process is effective, timely, inspiring, and inclusive
  • Working alongside the wider People Team to support the monthly payroll process and relevant communications
  • Ongoing data management, having a great understanding of our Payroll system and how to pull the most relevant and useful data to inform key HR metrics
  • Managing all relevant systems appropriately, being the ‘guru’ for all queries. Keep on top of all maintenance relevant to systems.
  • Supporting the Talent Partner to continually optimise our retail recruitment process, ensuring we are making the best use of our systems (including our ATS and LinkedIn platforms) to make recruitment simple and effective, automating and streamlining processes where possible
  • Opportunities to gain exposure and get involved in wider project work across the function

To join our vibrant and fast-growing business as People Advisor, you will:

  • Consistently role model our Mint Velvet brand values
  • Have a great natural partnering approach, with a focus on strong relationship-management and excellent communication
  • Be a stickler for detail, and care that all output is delivered with this in mind
  • Plan and prioritise your time effectively, and respond to changing needs with agility, flexibility and pace
  • Work well under pressure; you take on board feedback and adjust accordingly to ensure the best outcome
  • Be proactive and solutions focused, always looking for ways to improve and encouraging the same energy in others
  • Be always warm and approachable; comfortable balancing strong process and providing effective challenge whilst putting people at ease
  • You have a customer mindset always, and balance ideas with commerciality
  • Have a commercial and practical mindset, with proven experience supporting people processes in a fast-paced business. Particularly valuable is a generalist grounding as an experienced HR Assistant or HR Coordinator role, a solid foundation of ER experience and of supporting recruitment processes in a customer-facing business

You'll be rewarded with:

  • Competitive starting salary and great career prospects in a fast paced and growing business
  • 25 days holiday plus bank holidays and a day off on your birthday
  • Company-funded private health insurance and access to Smart Health
  • Life assurance
  • Discretionary bonus scheme
  • 50% staff discount
  • Interest-free Season ticket loan
  • Summer hours - 3pm finishes every Friday throughout June, July & August
  • Bespoke induction support and ongoing development to help you thrive in your new role
  • A welcoming and inspiring work-environment - take advantage of Yoga classes, social activities, an early finish on pay day and more
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