happy Arora Hotels staff

We treat our team like family and our guest like royalty!

At the InterContinental London – The O2, we are passionate about exploration and discovery.

Located on London’s vibrant Greenwich Peninsula, InterContinental London – The O2 is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary Wharf and features 453 guest rooms and suites, luxury spa with indoor pool, destination restaurants and bars, Tea Salon and the glamorous Sky Bar called Eighteen with magnificent 360 degree views of the City of London. InterContinental London - The O2 features a 4,500 sqm purpose-built conference centre, including the UK’s largest pillar-free ballroom, complemented with a further 19 flexible spaces, both alfresco and indoor, providing the perfect canvas for any event. In addition to this, InterContinental London - The O2 will open a second ballroom in the first half of 2023, making it the largest hotel conference venue in London.

Groups Reservation Executive

£26,000 per annum plus service charge*

We treat our team like family and our guest like royalty!

We are looking for a Groups Reservation Executive who will delight our guests with sincere, attentive service.

The Groups Reservation Executive will be responsible for recording and processing all reservation enquiries of more than 10 rooms made by phone or e-mail efficiently and accurately, maximising sales and room occupancy rates. This will involve managing high volume of reservation for events, sports, entertainment and corporate segments. 

What we are looking for:

  • You will answer all reservation requests in a courteous and efficient manner.
  • You will have the ability to remain calm during difficult situations in a very busy environment.
  • Excellent command of English, other languages would be an added advantage.
  • Knowledge of reservations systems, Opera would be essential.
  • Knowledge of Delphi would be beneficial.
  • Previous experience as a Reservation Agent or in Front Office in a hotel would be essential.

What do we offer?

All our Group Reservation Executive receive some excellent company benefits:

  • A competitive salary.
  • Quarterly service charge.
  • 28 days paid holiday with an extra 5 days, following 5 years’ service.
  • Discounted hotel room rates across our hotels, for you and friends and family.
  • Fantastic Training and Development opportunities.
  • Uniform and Complimentary Dry Cleaning.
  • Free Meals on shift.
  • Pension cover.
  • Unrivalled Career Progression prospects.

Apply now to be our new Group Reservation Executive and join our team!

*Service charge is dependent on hours worked and sales performance and is not guaranteed.

Apply Now

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