happy Arora Hotels staff

Spa Operations Manager

Competitive

We treat our people like family and our guest like royalty!

Fairmont Windsor Park are looking for a Spa Operations Manager devoted into turning moments into memories for our guests, managing the spa leisure facilities and smooth running of the operation.

In partnership with Accor, the Arora Group is bringing the iconic Fairmont brand to the Windsor area, which promises to be a superb retreat adjacent to Windsor Great Park and Savill Gardens

Located in a beautiful country setting with over 200 bedrooms including over 30 opulent suites, the hotel will also feature fabulous dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.

The Spa Operations Manager will provide professional leadership and management of the Wellness Spa, effectively manage the day to day operations of the business and to deliver the highest standards of treatments and services in line with the Fairmont Windsor Park Spa Wellness Concept and Fairmont brand standards. This role will need to work closely with the Director of Spa and Wellness and General Manager in establishing and maintain marketing objectives, operating criteria, budgeting, VIP guest visits, employee relations and training.

What we are looking for:

• Professional who is truly passionate about offering exceptional guest experience within spa facilities.
• Act as an Ambassador for the spa representing the brand values for colleagues establishing
• relationships with internal and external stakeholders and representing the values of the Fairmont brand.
• Engaging individual who motivates the Spa and Wellness team to consistently deliver, develop and exceed guest expectations.
• Leader who leads by example and sets a consistent world class standard of guest care.
• Proven ability to grow the business and achieve sales and profit targets.
• Minimum of 5 years previous managerial experience in a 5 star luxury hotel or Spa environment
• NVQ3 Beauty Therapy or equivalent qualification

What do we offer:

Our Spa Operations Manager receives some excellent Company benefits:

• A very competitive salary
• 28 days paid holiday with an extra 5 days, following 5 years’ service
• Discounted hotel room rates across our hotels, for you and friends and family
• Fantastic Training and Development opportunities
• Free Meals on shift
• Accor Benefits

Apply now to be our new Spa Operations Manager!

 

 


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