happy Arora Hotels staff

The Novotel London Stansted Airport is part of the Arora Group. Our company is focused on our people, promoting diversity and a friendly work environment. With more than 70 languages spoken, we create a culture of excellence for all our employees.

Reception Manager


We treat our people like family and our guest like royalty!


We are looking for a Reception Manager who will represent our brand by delivering and exceeding our guest expectations.


What we are looking for:

  • Previous experience as a Reception Manager or Supervisor in a hotel would be beneficial but not essential
  • Your passion will be to wow our guest with amazing service and efficient check in and out.
  • You will be obsessed about brand standards and genuinely care about guest experience and exceeding guest expectations.
  • You are a great leader and strive to develop the reception team
  • You will have the ability to remain calm during difficult situations or in a very busy environment
  • A good working knowledge of Microsoft and knowledge of Reservation Systems (Opera/MARSHA or OnQ).


What do we offer:

Our Reception Manager receive some excellent Company benefits:

  • A very competitive salary
  • 28 days paid holiday with an extra 5 days, following 5 years’ service
  • Discounted hotel room rates across our hotels, for you and friends and family
  • Fantastic Training and Development opportunities
  • Uniform and Complimentary Dry Cleaning
  • Free Meals on shift
  • Critical Illness and Pension cover
  • Unrivalled Career Progression prospects


Apply now to be our new Reception Manager! 

Apply Now

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