We treat our people like family and our guest like royalty!
Linked to Terminal 5 of Heathrow Airport, the Sofitel London Heathrow is a luxury haven that offers unrivalled facilities designed for the global traveller and a personalised service from the heart. With over 600 bedrooms, 45 meeting spaces and fine dining options, guests can indulge in – and celebrate – the French way of life at Sofitel.
We have an exciting opportunity for a Door Person to join our Front of House Team.
First impressions are everything. Providing engaging, sincere, personalized service is one of the ways our Door Person makes our guests feel welcome from the very first step into our hotel. A smile and a helping hand is what our guests will experience as you personally greet them on arrival and assist them at departure.
Providing luggage and door assistance, valet parking, and an effective and engaging communication with guests and colleagues whilst maintaining a tidy hotel entrance is what we expect from our Door Person. As a Door Person, your energy and personality along with your knowledge of the hotel services and the local area will create a lasting memory for our guests.
What we are looking for:
- Experience in a luxury hospitality environment preferred
- Full UK driving licence required
- Proficiency in English (verbal and written), second language an asset
- A passion for high quality guest service with attention to details and ability to multitask
- Frequent standing and walking throughout the shift are expected, as well as occasional kneeling, pushing, pulling, ascending or descending stairs and ramps, occasional lifting and carrying up to 35kgs
- Ability to work in any kind of weather when covering the door or assisting guests
What do we offer:
- A very competitive salary
- Enhanced holiday allowance after 5 years’ service
- Discounted hotel room rates across our hotels, for you and your friends and family
- Training and career opportunities
- Excellent employee facilities including dedicated restaurant
- Exclusive worldwide Accor Hotels Benefits
Apply now to be our new Door Person!