happy Arora Hotels staff

Public Area Supervisor

Competitive

We treat our people like family and our guest like royalty!

Linked to Terminal 5 of Heathrow Airport, the Sofitel London Heathrow is a luxury haven that offers unrivalled facilities designed for the global traveller and a personalised service from the heart. With over 600 bedrooms, 45 meeting spaces and fine dining options, guests can indulge in – and celebrate – the French way of life at Sofitel.

The Housekeeping Department is responsible for the upkeep and cleanliness of the entire hotel including guest rooms, public areas, Food & Beverage outlets, spa facilities, back of house areas and team member facilities.

Public Area Supervisor promotes a positive image of the property to guests and must be pleasant and friendly.

Duties and Responsibilities:

  • Supervising and coaching the Public area cleaners’ team to ensure their daily duties are completed.
  • Ensuring all guest areas of the hotel are cleaned as per standards
  • Input and follow up maintenance queries
  • Maintaining the standard of all equipment used by the team and ensuring repairs are dealt with promptly
  • Implement and deliver a set cleaning routine to include regular spring cleaning, hot spots etc
  • Ensure waste is minimised when using cleaning materials –i.e. chemicals
  • Implement and action Housekeeping SOP’S and Daily Standards
  • Ensure that requests by HOD and other Senior Management members are completed
  • Ensure that all guest requests are carried out in a timely manner

What we are looking for:

  • Previous experience as a Public Area Cleaner
  • Previous supervisory experience preferred
  • a commitment to delivering high levels of guest service and cleanliness
  • a smart and professional appearance
  • a positive attitude and good command of the English language due to guest interaction

Apply now to be our new Public Area Supervisor!

 


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