happy Arora Hotels staff

Reservations Manager

Competitive Salary

We treat our people like family and our guests like royalty!

Located in a beautiful country setting with over 200 bedrooms including 30 opulent suites, the hotel will also feature indulgent dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.

Fairmont Windsor Park are looking for a Reservations Manager devoted to turning moments into memories for our guests. We have an exciting opportunity for a Reservations Manager dedicated in delivering memorable service all day every day.

The Reservations Manager will be managing a team responsible for recording and processing all reservation enquiries made by phone or e-mail efficiently and accurately, maximising sales and room occupancy rates. 

What we are looking for:

  • Strong knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions.
  • Problem solving, analytical, reasoning, motivating, organizational and training abilities
  • Excellent communication skills; demonstrated ability to interact with customers, OTA's, employees and third parties that reflects highly on the hotel, the brand and the Company
  • Expert knowledge of reservations systems (Opera PMS) would be desirable
  • Previous experience as a Reservations Manager and managing a team in a hotel capacity

What do we offer:

  • A very competitive salary 
  • Enhanced holiday allowance for employees with over 5 years' service
  • Discounted hotel room rates across our hotels, for you and your friends and family
  • Training and career opportunities
  • Excellent employee facilities including dedicated restaurant
  • A range of Accor Hotels Benefits

Apply now to be our new Reservations Manager!

Apply Now

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