happy Arora Hotels staff

We treat our people like family and our guest like royalty!

Directly connected to Terminal 4 of Heathrow Airport, the Crowne Plaza & Holiday Inn Express T4 is a dual-branded hotel with 761 bedrooms in total and offers a range of food and beverage outlets, as well as 5 meeting rooms.

Food & Beverage Manager

£39,900 plus great benefits

We have an exciting opportunity for a Food & Beverage Manager to lead the team at Crowne Plaza & Holiday Inn Express T4 and delight our guests with amazing service all day every day.

The Food & Beverage Manager is a key role within the hotel operation. Joining an exceptional team, you will have overall responsibility for ensuring all guests have a truly personalised service experience from their arrival to their departure. As Food & Beverage Manager you will also be required to manage, train, and develop team members. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage all Food and Beverage Outlet operations
  • Maintain exceptional levels of customer service
  • Ensure compliance of brand standards
  • Recruit, manage, train and develop the Food and Beverage team
  • Manage guest queries in a timely and efficient manner
  • Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Develop menus with other members of Food and Beverage team

Who are we looking for?

  • You are a true people’s person, with passion to delight our guest with amazing service
  • You will have the ability to remain calm during difficult situations, in a very busy environment whilst managing multiple priorities
  • You have a good working knowledge of food and beverages, and licencing regulation
  • You are a great leader and strive to develop and motivate the team
  • Previous experience in a similar role and setting essential

What do we offer:

Our Food & Beverage Manager receive some excellent Company benefits:

  • A very competitive salary
  • 28 days paid holiday with an extra 5 days, following 5 years’ service
  • Discounted hotel room rates across our hotels, for you and friends and family including access to IHG rates (team member travel programme)
  • Fantastic Training and Development opportunities
  • Free Meals on shift
  • Pension cover
  • Unrivalled Career Progression prospects

Apply now to be our new Food & Beverage Manager!

Apply Now

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