happy Arora Hotels staff

Spa Operations Manager

Competitive Salary

We treat our people like family and our guests like royalty!

Located in a beautiful country setting with over 200 bedrooms including 30 opulent suites, the hotel will also feature indulgent dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.

Fairmont Windsor Park are looking for a Spa Operations Manager devoted to turning moments into memories for our guests, managing the spa leisure facilities and smooth running of the operation.

The Spa Operations Manager will provide professional leadership and management of the Wellness Spa, effectively manage the day to day operations of the business and to deliver the highest standards of treatments and services in line with the Fairmont Windsor Park Spa Wellness Concept and Fairmont brand standards. This role will work closely with the Director of Spa, Wellness manager and General Manager in establishing and maintain marketing objectives, operating criteria, budgeting, VIP guest visits, employee relations and training.

What we are looking for:

  • Professional who is truly passionate about offering exceptional guest experience within spa facilities
  • Act as an Ambassador for the spa representing the brand values for colleagues 
  • Establishing relationships with internal and external stakeholders and representing the values of the Fairmont brand
  • Engaging individual who motivates the Spa and Wellness team to consistently deliver, develop and exceed guest expectations
  • Leader who leads by example and sets a consistent world class standard of guest care
  • Proven ability to grow the business and achieve sales and profit targets
  • Minimum of 5 years previous managerial experience in a 5 star luxury hotel or Spa environment
  • NVQ 3 Beauty Therapy or equivalent qualification

What do we offer:

  • A very competitive salary 
  • Enhanced holiday allowance for employees with over 5 years' service
  • Discounted hotel room rates across our hotels, for you and your friends and family
  • Training and career opportunities
  • Excellent employee facilities including dedicated restaurant
  • A range of Accor Hotels Benefits

Apply now to be our new Spa Operations Manager!

Apply Now

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