happy Arora Hotels staff

We treat our team like family and our guest like royalty!

The Renaissance London Heathrow is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees.

Sales Coordinator


We treat our team like family and our guest like royalty!

Your responsibilities will be to work with the team in researching and generating sales to set targets and exceeding the conversion from provisional business to confirmed.

Your Role:

  • Prepare and distribute weekly and monthly Sales and Meeting & Events reports, including data analysis and statistics
  • Updates all month end reporting
  • Involved with RFPs in the pricing season
  • Handles all incoming telephone and email enquiries
  • Book and assist with site visits, appointments, FAM trips and post con meetings
  • Performs general office duties and offers administrative support to the Head of Sales and the team
  • Provide telesales and research for Proactive leads
  • Updating websites and optimising 3rd party websites
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional

Skills & Experience

  • Understanding of hotel (s) business mix needs of transient, group and corporate business
  • Excellent English language communication skills
  • Ability to understand and share ideas, expectations and information in a concise, well-organised manner
  • Excellent interpersonal skills
  • Effective time management skills with the ability to multi-task
  • Data analysis skills
  • Understanding of sales strategies and account profitability
  • Working knowledge of Delphi and Opera is desirable

All our Sales Coordinator's receive some excellent benefits:

  • A very competitive salary
  • 28 days paid holiday with an extra 5 days, following 5 years’ service
  • Discounted hotel room rates across our hotels, for you and friends and family
  • Fantastic Training and Development opportunities
  • Uniform and Complimentary Dry Cleaning
  • Free Meals on shift
  • Unrivalled Career Progression prospects

Apply now to be our new Sales Coordinator and join our team!

Apply Now

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