happy Arora Hotels staff

We treat our team like family and our guest like royalty!

At the InterContinental London – The O2, we are passionate about exploration and discovery.

Located on London’s vibrant Greenwich Peninsula, InterContinental London – The O2 is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary Wharf and features 453 guest rooms and suites, luxury spa with indoor pool, destination restaurants and bars, Tea Salon and the glamorous Sky Bar called Eighteen with magnificent 360 degree views of the City of London. InterContinental London - The O2 features a 4,500 sqm purpose-built conference centre, including the UK’s largest pillar-free ballroom, complemented with a further 19 flexible spaces, both alfresco and indoor, providing the perfect canvas for any event. In addition to this, InterContinental London - The O2 will open a second ballroom in the first half of 2023, making it the largest hotel conference venue in London.

MICE Sales Manager

Competitive Salary

We treat our team like family and our guest like royalty!

We are looking for a MICE Sales Manager (Maternity Cover) who will manage the reactive sales team, be responsible for the diary management of all reactive enquiries, repeat bookings and M&E revenue forecast.


Some of your Duties and Responsibilities:

• To deal with all enquiries for Meetings & Events courteously and efficiently, offering the highest level of customer service, whilst ensuring that, when possible, the enquiry becomes a sale.
• To keep in close contact with all prospective Meeting & Event organisers, ensuring that all their requirements are accurately recorded using every opportunity to maximise sales.
• To control the business mix ensuring maximum revenue at all opportunities.
• To run the weekly Sales Meeting and ensure the follow-ups are done.
• To run the long pace reports to monitor the diary for future years and take actions where necessary.
• To assist with securing repeat bookings by proactively reaching out.
• To ensure handover between the sales and planning team is smooth and includes all information that is required.
• To ensure all additional services that are required for clients are booked and supplied as per request.
• To keep an up-to-date record in Delphi of past and present clients that have used the Meetings & Events facilities and to maintain an up-to-date filing system.
• To liaise between the client and the relevant departments in case of any queries.
• To control the cash flow by checking the deposit payments.

What do we offer?

Our MICE Sales Manager receives some excellent company benefits:

• A competitive salary.
• 28 days paid holiday with an extra 5 days, following 5 years’ service.
• Discounted hotel room rates across our hotels, for you and friends and family.
• Fantastic Training and Development opportunities.
• Uniform and Complimentary Dry Cleaning.
• Discounts in some O2 Outlets.
• Wellbeing Events.
• Free and fresh meals on shift prepared by our Chefs.
• Pension cover.
• Unrivalled Career Progression prospects.

Apply now to be our new MICE Sales Manager and join our team!

Apply Now

Email this job to a friend