M&E Team Member
39 hours per week
Drawing on the legacy of the guests who stayed here in decades past " and an inspiration to those who are yet to write their own story " Hard Rock Hotel London at Hyde Park stands alone as a haven for music lovers and cultural explorers everywhere.
Located on the corner of Oxford Street and Park Lane, we pay tribute to former residents such as Jimi Hendrix, Diana Ross, Bob Dylan and Buddy Holly with an incredible memorabilia collection and original artwork in every bedroom.
The hotel boasts an onsite Hard Rock Cafe, Hard Rock Cocktail Bar, Hotel GMT Bar and a Rock Royalty Lounge. So, whether our guests are ready to rock London’s nightlife, enjoy a well-earned family holiday, host that all-important business meeting or indulge in a romantic evening for two, they will find everything they need " because, in the end, everyone wants to be treated like a rock star.
We are looking for enthusiastic people with a passion for great service to join our Meeting and Events Operations team. As an M&E Team Member you will ensure that each and every guest that joins us for a variety of events such as conferences, banquets & business meetings has an exceptional experience. You will of course ensure that all function rooms are set up exactly to the guests requirements, serve food and drinks to guests when needed and help restore the function rooms to its original state after an event, but more than that, you will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and build loyalty.
A genuine passion for delivering quality service is essential to be successful in this role and attention to detail will be crucial to ensure every guest leaves feeling satisfied. There will be an element of multiskilling within your role and you may be asked to work across other departments on occasion, however we believe this allows our team members the opportunity to adapt and develop within the hotel.
What we look for
What's in it for you?