Maintenance Team Member

Contract Type - Permanent
30 hours per week

Employment Type - Flexible

Fabulously located right on the quayside, Thistle Poole is a haven with stunning sear views across the harbour. The small, close knit team offer friendly easy-going service in this intimate hotel with 70 bedrooms and two meeting rooms.

The Role

We are looking for people who are passionate about hospitality and great service to join our Repairs & Maintenance team. As a Maintenance Team Member you will have the opportunity to contribute towards a wonderful guest experience by maintaining the fixtures and fittings of the building and ensuring our high standards of maintenance and upkeep are followed.

You will need to be proactive in ensuring any emergencies are dealt with immediately and be able to do your best work whilst remaining cool and calm under pressure.


What we look for

  • Previous experience in a customer facing role in a fast paced service environment
  • Excellent communication skills, both in person and on the phone
  • Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
  • Comfortable in a front line role facing the public
  • Empathetic and able to build relationships
  • An open personality who is relaxed and natural in their interactions
  • Accurate with good attention to detail
  • Demonstrable desire to pursue a hospitality career
  • Able to work effectively as part of a team and independently

What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift