Internal Communications & Engagement Manager

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

Our Support Office a modern office located close to Old Street and Barbican in central London. This friendly open plan office houses several of the key support functions including Sales, Human Resources, Marketing and Central Revenue. Conveniently located with great transport links the office is the London base for the back office functions of Guoman and Thistle.

The Role


Our ambition is to be famous for outstanding hospitality in incredible locations and for creating memorable moments for our guests.

To fulfill this ambition we have a new position of Internal Communications and Engagement Manager.

We are looking for someone who will deliver, coordinate and innovate the internal communication, engagement and employer brand for glh Hotels, including recommending, implementing and reviewing communication strategies that are clear, engaging and cost efficient.

Focus areas:
Internal Communication
Employees Engagement
glh Hotels Employer Brand

What we look for

Self-driven, confident and have high energy,
Excellent communicator both verbal and written language,
Detail oriented and have an experience of developing and implementing a 360 communication strategy independently,
Experienced working in a customer service environment, hospitality experience is desirable,
Expert of business social media channels,
Experience of employer brand building,
Designing and delivering employee communications through different channels,
Good organiser and a self-starter who can determine and manage their own workload,
Qualified to degree, CIPD, CTP level or equivalent.

Delivery focused and work at pace,
Respect your colleagues, listen to the views of others to deliver a better result,
Have integrity and can be trusted to do the right thing,
Take ownership of your goals and ambitions,
Embrace new initiatives and has a strong desire to succeed,
Strive for continuous improvement,
Build strong relationships,
Willing to support and coach others to achieve a better result,
Commercial mindset,
Clear and engaging communicator,
Champion of the people agenda and an ambassador for the glh brand,
Energetic and engaging personality.

Sounds like you? Please send us your CV and we look forward to hearing from you soon!

What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift