Quality Assurance Data Analyst
Technical, Engineering & QA
Huddersfield (Head Office)
Mamas & Papas (Head Office)
Colne Bridge Road,
Mamas & Papas is a leading UK-based designer, wholesaler and retailer of nursery and baby products. We are now the largest own-brand baby retailer in the UK with stores in all the major cities around the UK and Republic of Ireland, as well as being a truly multinational wholesale business, supplying our Mamas & Papas products to over 40 countries around the world.
Founded in 1981 in Yorkshire, Mamas & Papas was born out of a desire to better meet the needs of an incredible community of new and expectant parents, understanding that parents want high-quality, unquestionable safe products with a unique sense of identity.
40 years later the Mamas & Papas brand is well-established as the leading premium nursery brand of choice, having won multiple industry awards from leading baby magazines and consumers, to trade and wider industry bodies. Providing an uncompromising approach to quality, style and attention to detail is what makes Mamas & Papas so special to our customers, and a fantastic business to be part of.
THE ROLE OF QUALITY ASSURANCE DATA ANALYST
Due to continued growth, we are seeking to recruit a QUALITY ASSURANCE DATA ANALYST. This is an incredibly impactful role as we continually look to put the customer first, strengthening Mamas & Papas as the brand of choice, and the brand our community of new and expectant parents trust for quality, design and safety. Your role being to analyse key data and trends from products returns, customer issues raised and so on around their purchases. You will work closely with our product designers, product technical and product engineering teams, as well as IT and our Custoer Contact Centre to gather, interpret and create conscise reports of data and trends to present back to the various seems.
If you come from a Data number crunching background. Love to really deep dive into the data to investigate trends and patterns, and would like to work for a No. 1 brand, where the work that you do will help put smiles on millions of families faces, then we would love to hear from you.
To APPLY, simply click though to download your CV and complete a short Mamas & Papas application form (2mins max)
Amazing benefits, unbelievable staff discounts and a flexi-time scheme cover hours and home/office working.
....Oh and a great bunch of people to work with too!