Night Porter

Brandon Hall Hotel & Spa offers a peaceful Warwickshire retreat surrounded by gardens and woodland. Currently welcoming guests as a Bed & Breakfast until April 2026, we provide comfortable rooms, hearty breakfasts, and a warm welcome - just minutes from Coventry, Kenilworth, and Warwick’s top attractions.

Perfect for exploring castles, countryside, and historic towns, Brandon Hall blends heritage charm with modern comfort for a relaxing escape.

We are seeking a reliable and proactive Night Porter to support the hotel’s night operations, ensuring guest safety, security, and a clean, welcoming environment throughout the night.

Key Responsibilities:

• Patrol public areas and hotel premises to maintain security and safety during night hours
• Respond promptly to guest requests, emergencies, or incidents during the night shift
• Assist with late check-ins and early check-outs, providing efficient guest service
• Perform cleaning duties in public areas including lobby, corridors, restrooms, and entrances
• Monitor and operate security systems, alarms, and CCTV cameras as required
• Handle luggage storage and transportation for arriving and departing guests
• Maintain clear and accurate logs of night activities and incidents
• Support emergency procedures and fire safety protocols as needed
• Coordinate with other hotel departments to ensure seamless handovers and communication

Our Values

Transparency | We ensure clarity in communication so that there are no surprises
Ownership | We think and perform like owners
Driven | We have a constant desire for improvement
Investment in our People | We continuously invest in our people to ensure that they are the best that they can be

Benefits

• Discounted stays across all hotels within the 7H portfolio
• EAP
• Retail discounts programme