F&B Team Member

The Worcester Whitehouse Hotel is a 4 star, 84 bedroom hotel right in the heart of the historic city centre of Worcester. Built in the 16th century, this classic townhouse hotel is adjacent to Foregate Street train station and a short walk to many local attractions including the Worcester City Art Gallery and Museum, The hotel is perfectly located for both leisure and business guests, offering great conference and event facilities for up to 120 delegates, wedding facilities and a leisure club.

We are looking for enthusiastic and customer-focused Food & Beverage Team Members to provide excellent service across our brasserie, bar, and events spaces.

Key Responsibilities:
• Greet and seat guests with a warm and friendly approach
• Take orders and serve food and beverages efficiently
• Ensure tables are clean, set, and presented to standard
• Provide knowledgeable recommendations on menu items
• Process payments accurately using the POS system
• Maintain hygiene, cleanliness, and safety in service areas
• Work collaboratively with kitchen and front-of-house teams
• Assist with breakfast, lunch, dinner, or event service as needed
• Respond to guest requests and resolve minor issues promptly

Working on a shift basis to inlcude evenings, weekends and bank holidays.

Earliest start from 6.30am for breakfast.

Latest finish 1.00am on the bar.

Our Values

Transparency | We ensure clarity in communication so that there are no surprises
Ownership | We think and perform like owners
Driven | We have a constant desire for improvement
Investment in our People | We continuously invest in our people to ensure that they are the best that they can be

Benefits

• Pension Scheme
• Discounted Hotel Stays across our 7H Portfolio
• Discounted Hotel Stays for Friends and Family across our 7H Portfolio
• Discounted Food and Beverage across our 7H Portfolio
• Incremental Holiday Entitlement
• Development Opportunities
• Home tech scheme
• Save as you Learn scheme
• Cycle to work scheme
• Employee Assistance Programme
• One celebratory day per year off
• Flexible hours
• Retail Discounts
• Complimentary membership to the on-site leisure club
• Complimentary meals on duty
• Complimentary tea/coffee whilst on duty
• Complimentary on-site car parking whilst on duty

This is a LIVE OUT position