Account Manager

The Opportunity

Are you ready to drive impactful sales, build lasting customer relationships, and make a real difference in the world of medical diagnostics? We’re looking for a passionate and results-driven Account Manager to lead sales efforts across the central region of Portugal. In this role, you’ll promote our innovative diagnostic solutions, build strong relationships with new and loyal customers, adding value and providing support to ensure the optimal performance of our instruments and reagents. As a trusted partner to our customers, you’ll embody our company values while traveling throughout the central territory—each day offering new opportunities to connect, problem-solve, and create meaningful impact.

Principal Accountabilities

Daily Planning & Alignment: Plan and organise daily activities in line with company strategy, ensuring alignment with broader regional objectives.

Tactical Sales Execution: Develop and implement tactical account plans that translate strategic goals into actionable sales initiatives within the territory.

Sales Target Ownership: Take responsibility for achieving sales targets and forecasts across a defined customer base, driving consistent growth and performance.

Performance & Market Analysis: Regularly analyse and report on sales performance, market dynamics, competitor activity, and emerging trends to inform strategy and business decisions.

Solution Promotion: Promote our diagnostic solutions by advising customers on ways to enhance laboratory efficiency and optimise workflow.

Product Demonstrations & Training: Conduct engaging product demonstrations and deliver effective customer training to ensure correct usage and maximise performance of our technologies.

Customer Relationship Management: Build and maintain strong customer relationships, proactively identifying new business opportunities through follow-ups and ongoing support.

Tender & Technical Support: Interpret tender documentation accurately and prepare technical submissions to support the bidding process.

Portfolio Promotion: Actively promote our full range of products and services, driving customer engagement and long-term value.

Skills & Knowledge:

• Excellent interpersonal skills with a proactive approach to follow-up, helping to expand customer relationships and uncover new business opportunities
• Strong ability to work both independently and collaboratively within a team
• Well-organised with strong problem-solving skills and the ability to work effectively under pressure
• Excellent negotiation skills and a high sense of ownership and accountability
• Fluency in both English and Portuguese is mandatory; proficiency in other European languages is an advantage
• Good understanding of sales automation tools and proficiency in Microsoft Office applications

Experience:

• Laboratory experience in Autoimmunity, Infectious Diseases, Allergy, or Molecular Biology is an asset
• Account management experience, including identifying and developing sales leads and delivering professional presentations—preferably within the diagnostics sector—is highly valued

Qualifications:

• Bachelor's degree in Life Sciences

Our Values

• Embrace the unknown - every big idea starts with a bold, fundamental question: What If?
• Passion for people - our people are our greatest asset and fuel our success in service of humanity.
• Collaborate for success - we put team before self to achieve the unexpected with transparency, accountability and integrity.
• Partner with purpose - we inspire new paths with customers to accelerate positive outcomes.

Benefits

We offer a comprehensive and rewarding benefits package designed to support your wellbeing, development, and success, including:

• An attractive annual leave package
• Excellent work-life balance with hybrid working options
• Competitive bonus scheme
• Company car
• A variety of incentive, reward, and recognition schemes
• Outstanding career development and progression opportunities
• Access to our Skillsoft learning platform, with a wide range of modules to support your personal and professional growth
• A collaborative and dynamic work environment with a warm, friendly culture
• The chance to be part of an innovative and forward-thinking organisation
• A company culture built on integrity, intensity, involvement, and innovation
• The opportunity to contribute to a growing and challenging project