Stock Associate - Part Time - Austin

THE ALLSAINTS TEAM

Here at AllSaints we are proud to be a customer centric global team. Our vision is to make the coolest clothes to evoke emotion for our customers, worldwide.

Everything about our style and creativity is curated in-house, from store design and construction to our brand image, digital presence and clothing design. We are truly an agile business: we work at pace and take responsibility for making a difference.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

As an AllSaints Stock Associate, you will be supporting our general back of house operations.

The majority of the day will be spent helping our team with deliveries, shop floor replenishment, customer product requests and picking and packing orders for our digital orders.

You will work closely with your management team, supporting the store in reaching its targets and helping us to deliver an exceptional customer experience.

You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it.

WHAT WILL I BE DOING?

Our stores are busy and the majority of your time will be spent on your feet. Your day will be varied, fast-paced and most importantly, fun!
Stock replenishment, deliveries and customer product requests are essential to a successful day and it will be up to you to ensure this is done efficiently and with pace
Picking and packing orders for our digital customer orders will be in high demand during our busiest periods and it will be up to you to get our orders readied, quality checked and shipped within a small window of time
You will support our cash desks with replenishment of essential stationary and may be asked to support gift wrapping
You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
You may be asked to work outside of store opening hours to support our 24/7 digital customer orders

WHAT SKILLS DO I NEED?

Charismatic and attentive; you'll constantly interact with customers from all over the world to provide an exceptional customer experience
Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
Can do attitude and lots of energy - there's a lot of time spent on your feet on our busy shop floors
Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
Tech savvy ; you'll be processing a lot of transactions and store deliveries using our in-store digital tools
Digitally engaged; you'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of our Google platform
Immaculate attention to detail
Confident, articulate and professional speaking abilities

ABOUT THE STORE AND TEAM

Our North America region is made up of 76 retail locations across the US and Canada with our flagship store in SoHo, New York City. We are primarily based out of our Los Angeles studios, bringing our brand’ infamous aesthetic to the West Hollywood hills.

WHAT WE STAND FOR

Customer Centric We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

Work at Pace We know our goals, and we work with clear outcomes in mind

Take Responsibility We are self aware, understand the impact we have on others and are positive about the future