Careers with

Cooplands logo

Assistant Shop Manager - Endike-25 Hours

Endike

We're based in an ideal location on the main shopping street we serves the local residents of Endike Lane. We're also close to the University and on a bus route to the town centre.

Job purpose

To support the successful running of a Cooplands shop and leading and motivating a team which works together to achieve targets and provides a fantastic shopping experience to our valued customers.

Key accountabilities

  • Deliver a swift and friendly service to every customer consistently
  • Achieve high standards to meet customers' expectations
  • Support the Shop Manager to lead and motivate a team to achieve sales targets, to control stock and meet high standards of customer service, display and hygiene
  • Support and develop the team alongside delivering training
  • Responsible for running shifts throughout the week, cashing up and opening and closing the shop
  • Encourage a hardworking but fun environment in which your team members can fulfil their potential
  • Prepare food, handle money, use the till and keep displays vibrant and the shop clean and tidy
  • Work on the ovens, cooking pies, pasties and a range of hot food - when required
  • Upsell appropriately to customers to increase shop sales
  • Support profit protection through effective cost control

Skills, know-how and experience

  • Proven track record of experience in customer service, ideally in a retail or catering background
  • Ability to retain and remember orders for an efficient and swift customer experience
  • Ability to multi-task and work as a team for the successful running of your shop
  • Efficient planning, organisational and numeracy skills
  • Leadership skills to inspire your team to deliver great results
  • Ability to be self-motivated and enthusiastic about Cooplands and our sales
  • Excellent communication skills
  • Minimum 1 year experience in management role, ideally in retail or catering industry

Hourly rate £9.52ph

Hours- 25+ 

30% staff discount, 28 days holiday (including bank holidays) to start, rising up to 33 days with long service, You will automatically join our pension scheme which is a great way to save for retirement and benefit from employer contributions and tax advantages