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Supervisor - Hilderthorpe Road, Bridlington

Bridlington

This is a new shop in Hilderthorpe Road, Bridlington.

About the Role

As a Supervisor, you will work a minimum of 30hrs /wk to help the Shop management team to lead and motivate a team to achieve sales targets and achieve consistently high levels of customer service.

Key Accountabilitie
• Deliver a swift and friendly service to every customer consistently
• Achieve high standards to meet customers’ expectations
• Support the Shop Manager and Assistant Manager to lead and motivate a team to achieve sales targets, to control stock and meet high standards of customer service, display and hygiene
• Support and develop the team alongside development and training
• Responsible for running shifts throughout the week and covering holidays if and when necessary, cashing up and opening and closing the shop
• Encourage a hardworking but fun environment in which your team members can fulfil their potential
• Prepare food, handle money, use the till and keep displays vibrant and the shop clean and tidy
• Work on the ovens, baking pies, pasties and a range of hot food – when required
• Upsell appropriately to customers to increase shop sales
• Support profit protection through effective cost control

Skills, Know-How & Experience:
• Proven track record of experience in customer service, ideally in a retail or catering background
• Ability to retain and remember orders for an efficient and swift customer experience
• Ability to multi-task and work as a team for the successful running of your shop
• Efficient planning, organisational and numeracy skills
• Leadership skills to inspire your team to deliver great results
• Ability to be self-motivated and enthusiastic about Cooplands and our sales
• Excellent communication skills
• Minimum 1 year experience in management role, ideally in retail or catering industry

The rate of pay for this role is £9.52/hr

30% staff discount, 28 days holiday (including bank holidays) to start, rising up to 33 days with long service, You will automatically join our pension scheme which is a great way to save for retirement and benefit from employer contributions and tax advantages