Champneys Health Spa

Facespace Facialist

Champneys Forest Mere

Contract: Part Time
Salary: up to OTE £23,000

Part time hours available 

This role is a key contributor to the promotion and influence of our Brand. As part of Facespace, you will deliver innovative, results-driven facial treatments and consultations that form an essential component of the Champneys guest experience.

Facespace offers a facial-fitness concept designed to tone, lift and sculpt facial muscles through dynamic manual techniques, advanced tools and [comfort zone] formulations. You will remain highly knowledgeable in skincare, Champneys protocols and Face Space service offerings, ensuring each guest receives a personalised and visible-results-focused facial journey.

Your expertise will elevate the guest experience, support the spa team and ensure exceptional standards are consistently achieved.

Main duties and responsibilities

  • To perform Facespace facial treatments in line with Champneys, brand-specific and Facespace protocols.
  • To conduct thorough skin consultations, analysis and treatment planning based on client goals and lifestyle.
  • To confidently recommend appropriate treatments, add-ons and aftercare.
  • To promote retail products and provide personalised home-care routines to maximise treatment results.
  • To deliver an exceptional guest journey, including consultation, treatment, aftercare and escorting guests to and from waiting areas.
  • To liaise professionally and constructively with the management team and reception regarding treatment changes, special requests or guest needs.
  • To demonstrate flexibility with working hours, duties and shift patterns to support the smooth operation of the Spa and Face Space.
  • To attend all required training to maintain expert knowledge of protocols, skincare brands, tools and facial techniques.
  • To support demonstrations, events and experiential activations that showcase Facespace expertise and brand values.
  • To ensure all equipment, devices and treatment areas are hygienic, safe and fully operational, reporting defects to maintenance via the Spa Manager.
  • To adhere to all Health & Safety regulations relating to skincare products, tools and treatment delivery.

 

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

  • Health, Wellness and Wellbeing incentives
    • Digital fitness programmes
    • Nutrition guides and recipes
    • Self-Guided meditation
    • Wellbeing podcasts
  • Champneys experiences (such an overnight stay or an ultimate spa day experience)
  • App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
  • In house social media connecting our Champneys Family
  • Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
  • Motivating, rewarding and engaging colleague events.
  • Discounted stays for you, your friends and family at any of our properties.
  • Complimentary Spa Day on completion of your probationary period.
  • 50% discount on all Champneys products.
  • Great discounts on our partner products Elemis and Clarins.
  • Discounted membership to our exceptional health clubs.
  • Merlin Entertainments Attraction.
  • Introduce a friend incentive.
  • Long Service celebrations.
  • Free parking [Hotels and Resorts only].
  • Professional Uniform.