Careers with

Cooplands logo

Assistant Shop Manager

Brough

We're based in the East Yorkshire village on the northern bank of the Humber Estuary with plenty of access to all local amenities.

Job purpose

To support the successful running of a Cooplands shop and leading and motivating a team which works together to achieve targets and provides a fantastic shopping experience to our valued customers.

Key accountabilities

  • Deliver a swift and friendly service to every customer consistently
  • Achieve high standards to meet customers' expectations
  • Support the Shop Manager to lead and motivate a team to achieve sales targets, to control stock and meet high standards of customer service, display and hygiene
  • Support and develop the team alongside delivering training
  • Responsible for running shifts throughout the week, cashing up and opening and closing the shop
  • Encourage a hardworking but fun environment in which your team members can fulfil their potential
  • Prepare food, handle money, use the till and keep displays vibrant and the shop clean and tidy
  • Work on the ovens, cooking pies, pasties and a range of hot food - when required
  • Upsell appropriately to customers to increase shop sales
  • Support profit protection through effective cost control

Skills, know-how and experience

  • Proven track record of experience in customer service, ideally in a retail or catering background
  • Ability to retain and remember orders for an efficient and swift customer experience
  • Ability to multi-task and work as a team for the successful running of your shop
  • Efficient planning, organisational and numeracy skills
  • Leadership skills to inspire your team to deliver great results
  • Ability to be self-motivated and enthusiastic about Cooplands and our sales
  • Excellent communication skills
  • Minimum 1 year experience in management role, ideally in retail or catering industry

Hourly rate £9.52

Hours-25+

30% staff discount, 28 days holiday (including bank holidays) to start, rising up to 33 days with long service, You will automatically join our pension scheme which is a great way to save for retirement and benefit from employer contributions and tax advantages