Careers with

Cooplands logo

Shop Manager

Bridlington Hilderthorpe Road

Job purpose

Lead a high performing and successful team which achieves targets and provides a fantastic shopping experience to our valued customers.

Key accountabilities

    • Lead and motivate a team to achieve sales targets, to control stock and meet high standards of customer service, display and hygiene
    • Achieve sales and profitability targets and discuss performance regularly with the Area Manager
    • Support and develop the team alongside delivering training
    • Administrative tasks such as keeping all records up to date, staff training, rotas, payroll, health and safety, dates for stock rotation
    • Deliver a swift and friendly service to every customer consistently
    • Responsible for planning and leading shifts throughout the week, cashing up and opening and closing the shop
    • Encourage a hardworking but fun environment in which your team members can fulfil their potential
    • Prepare food, handle money, use the till and keep displays vibrant and the shop clean and tidy
    • Work on the ovens, cooking pies, pasties and a range of hot food - when required
    • Upsell appropriately to customers to increase shop sales
    • Support profit protection through effective cost control

Skills, know-how and experience

      • Proven track record of experience in customer service within a retail or catering background
      • Efficient planning, organisational, numeracy and computing skills
      • Leadership skills to inspire your team to deliver great results
      • High standards and the passion to ensure the shop reaches them
      • Problem solving skills and the ability to communicate with a wide range of different people
      • Ability to problem solve, be self-motivated and be enthusiastic about Cooplands and our sales
      • Excellent communication skills
      • Minimum 1 year experience in management role, ideally in retail or catering industry

Salary £25,202

  • 30% staff discount
  • 28 days holiday (including bank holidays)
  • Automatically enrolled onto our pension scheme