Hospitality Service Expert F&B

Hospitality Service Expert - F&B

Hospitality Service Expert – Food & Beverage (and beyond)

We’re looking for someone who thrives on variety, loves connecting with people, and takes pride in creating moments that matter—whether that’s serving breakfast, supporting the bar, or stepping into other areas of the hotel when needed.
If you’re someone who enjoys being part of something bigger than just one role, this could be exactly what you’re looking for.

What you’ll be part of
Our hotel is a place where guests come to relax, recharge and feel looked after—and every interaction matters.

As a Hospitality Service Expert, you’ll bring energy, warmth and flexibility to your role. You’ll be part of the food and beverage team, but with the opportunity to support across the hotel, helping wherever needed to ensure a seamless and enjoyable guest experience.
You won’t just do a job—you’ll help create a feeling.

What you’ll be doing

• Delivering friendly, attentive service across our food and beverage outlets
• Creating a welcoming atmosphere where every guest feels valued
• Supporting different areas of the hotel when needed, showing flexibility and teamwork
• Helping to maintain high standards of presentation, cleanliness and service
• Building genuine connections with guests and colleagues alike
• Bringing a positive, can-do attitude to every shift

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who this role is perfect for

This role is for you if:

• You don’t want to be limited to just one area—you enjoy variety and learning new things
• You love working with people and being part of a team
• You take pride in creating positive experiences for others
• You’re naturally helpful, proactive and enjoy making things run smoothly
• You’re looking to grow your career in hospitality and gain exposure across different areas of a hotel

Hotel

The Holiday Inn Guildford Hotel is conveniently situated less than two miles from the heart of Guildford, just a quick 10-minute drive to the city center. Guildford station is approximately a mile away, offering a 30-minute train journey to London.

Our hotel features 168 bedrooms, a top-notch conference center with 15 versatile meeting rooms, a charming bar, an excellent restaurant, and a spacious suite for weddings and special events

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.