Food & Beverage Team Member HSE

The Queen at Chester Hotel, Premier Collection By Best Western

**Our Grand Welcome to you of a £1k bonus when joining our group**

The Opportunity

Our fabulous food and beverage team members have a passion for creating memorable guest experiences. You will be part of a great team delivering high-class food and beverage experiences in this hotel.

You will be working, passionately to engage in conversation with guests preparing their order, using upselling opportunities, and making guests smile.

You will be responsible for preparing the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business, you will be an ambassador of the hotel, upholding the brand's reputation through delivering exceptional customer service.

Benefits

  • Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
  • Refer a friend scheme from £500 to £1000 per referral.
  • Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when they really need to most.
  • Hospital Plan.
  • Online Health Portal.
  • Eye Care.
  • Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Health Screening.
  • Pension Scheme.
  • Free meals on duty.
  • Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal Candidate

  • Authentic energy and a genuine passion for making guests smile.
  • You will be a passionate and engaging individual.
  • Previous experience of working within a hospitality setting ideally within hotel or restaurant operations.
  • Ability to work under pressure.
  • Ability to work alone and unsupervised.
  • Positive attitude.
  • Desire to learn and grow within the role.
  • Having a natural flair and confidence in your own ability and exceptional attention to detail

Hotel

Adjacent to Chester train station, a short 10-minute walk to the main shops and boutiques sits one of the biggest hotels in Chester - The Queen at Chester Hotel, part of the Premier Collection By Best Western

Its stunning Victorian features including a glorious curling four-story open-well staircase has been enhanced by superb, often quirky contemporary design, rich colours, fascinating historic photographs, and striking light installations.

It has 221 hotel bedrooms plus suites, including an award-winning double AA Rosette restaurant. The hotel also has a conference centre with 12 flexible meeting rooms, banqueting, and wedding suites.

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.