The Opportunity
We are seeking an experienced and motivated Leisure Club Supervisor to join our team. As a Leisure Club Supervisor, you will be responsible for overseeing the day-to-day operations of the leisure club, ensuring that our guests receive the best possible experience.
Responsibilities:
- Overseeing the day-to-day operations of the leisure club, including managing staff schedules, ensuring that the club is well-maintained, and that all equipment and facilities are in good working order and tidy.
- Providing leadership and direction to staff members, ensuring that they are motivated and engaged in their roles.
- Providing excellent customer service to guests and addressing any concerns or complaints that they may have.
- Assisting with the development and implementation of marketing and promotional campaigns to attract new members.
- Conducting regular staff meetings to ensure that all staff members are up-to-date on club policies and procedures.
- Adhering to health and safety guidelines and ensuring the safety and wellbeing of guests and staff at all times.
- Assisting with the recruitment and training of new staff members.
- Support with cleaning when required
- Providing reports to the Leisure Club Manager on club performance and guest feedback.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Potential Career Development Plans & Apprenticeships
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Ideal Candidate
- Previous experience working in a leisure club or similar environment, with at least 2 years in a supervisory role.
- Excellent communication and interpersonal skills.
- Strong leadership and management skills.
- A good understanding of health and safety guidelines and procedures.
- The ability to work well as part of a team.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
If you are a motivated and experienced individual with a passion for the leisure industry and a track record of success in a supervisory role, we would love to hear from you
Hotel
Situated in the heart of Milton Keynes’ business and shopping district, the hotel is a short walk from Milton Keynes Central Station, which offers direct trains to London. London Luton Airport (LTN) is also conveniently just a 30-minute drive away.
For business travelers, the hotel’s proximity to companies like Argos and Santander is ideal, and the 9 flexible conference rooms in the Academy conference center can accommodate up to 100 delegates. Families can enjoy a visit to the nearby Bletchley Park, the former British WWII codebreaking center, just a 10-minute drive away.
Shopping enthusiasts will appreciate the nearby Intu Milton Keynes Shopping Center mall, which offers a variety of high-street shops. For those seeking adventure, the indoor Snozone provides an opportunity to try skiing
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
