Housekeeping Team Member

HI Cardiff City Centre

**Our Grand Welcome to you of a £1k bonus when joining our group**

The Opportunity

Housekeepers are the rock stars of any hotel operation and play a pivotal part in our hotels. And as one of our Housekeepers, you will be responsible for cleaning and maintaining areas within the hotel, including guest rooms, guest corridors, linen rooms, and cupboards; replenishing guest supplies, and always maintaining exceptional service levels.

You as one of our housekeepers, will service hotel bedrooms and public areas to company standard and within the allocated time frame. Be familiar with the agreed cleaning standards and presentation of all categories of rooms within the hotel, and report breakages or damages immediately to ensure that repairs are carried out.

Returning all equipment to their allotted storerooms at the end of each working day and making sure that the storerooms and working areas are always kept clean and tidy.


  • Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
  • Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
  • Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
  • Refer a friend scheme from £500 to £1000 per referral.
  • Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when they really need to most.
  • Hospital Plan.
  • Online Health Portal.
  • Eye Care.
  • Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Health Screening.
  • Pension Scheme.
  • Free meals on duty.
  • Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal Candidate

  • You will be a hospitality professional passionate about cleanliness and delivering exceptional levels of service.
  • Highly motivated and proactive; acting with professionalism and positivity in all interactions.
  • Passionate about the hospitality industry
  • Experience within a hotel is ideal but not essential, as full training, will be given.
  • Desire to learn and grow within the role.
  • Authentic energy and a genuine passion for making guests smile.
  • Must be able to manage large workloads.
  • Having confidence in your own ability and exceptional attention to detail


The Holiday Inn Cardiff City Centre offers 157 bedrooms in this ideally located property next to Cardiff Castle and Principality Stadium. The hotel offers an academy conference centre with 12 meeting rooms and a selection of dining options including the main restaurant and bar & lobby lounge offering Starbucks Coffee as well as a health & fitness club.

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.