Night Porter

The Opportunity

We’re looking for a reliable and conscientious Night Porter to support hotel operations overnight and help ensure guests feel safe, welcomed, and well looked after during the night shift.

This role is ideal for someone calm, dependable, and practical—someone who enjoys responsibility and understands the importance of reassurance, safety, and quiet efficiency when the hotel is at its calmest.

Key Responsibilities

• Respond promptly and professionally to guest requests and enquiries
• Maintain hotel security and safety procedures throughout the night shift
• Carry out regular security checks across the hotel
• Provide general overnight support to hotel departments as required
• Assist with light maintenance or housekeeping tasks when needed
• Set up meeting rooms and public areas as required
• Serve food and beverages to guests during the night
• Check guests in and out when required
• Act appropriately in emergency situations, following hotel procedures
• Prepare basic reports and handover notes for the management team

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
• Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Who This Role Is For

This role is well suited to someone who:

• Is reliable, calm, and trustworthy, especially overnight
• Enjoys helping others and providing reassurance to guests
• Is comfortable working independently while following clear procedures
• Takes pride in keeping environments safe, tidy, and well organised
• Has previous experience in hospitality, security, or customer service (helpful but not essential)

Hotel

The Holiday Inn Edinburgh is perfectly situated between Edinburgh Airport and the city centre, making it an ideal base for exploring all the attractions and sights that Edinburgh has to offer. Our Academy Conference Centre, located on the 5th floor with panoramic views of the Pentland Hills, features 14 meeting rooms and can accommodate up to 120 guests.

The hotel offers 303 bedrooms, including Executive and Family rooms. Guests can enjoy a variety of dining options, including the excellent Traders Restaurant, a café, and a relaxing bar. Additionally, we provide a fully equipped gymnasium, swimming pool, sauna, and spa to help you relax and unwind.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.