Maintenance Manager

Liverpool Inn Sure Hotel Collection by Best Western

Maintenance Manager required for 81 bedroom city centre hotel. 

Succesful applicant should have knowledge of dealing with key contractors, general compliance and should be able to demonstrate high levels of H&S awareness.

Ideally, applicant should be highly motivated to maintain and improve Maintenance standards, managing the Maintenance team to help the hotel achieve key metrics.

The Opportunity

Behind every great hotel experience is a building that feels safe, comfortable, and dependable. As Hotel Maintenance Manager, you’ll play a crucial role in making that happen—often quietly, always effectively.

We’re seeking an experienced and proactive professional to lead our maintenance operations and ensure the hotel runs smoothly day in, day out. This role offers real ownership, variety, and the satisfaction that comes from solving problems, preventing issues, and creating an environment where guests can relax and teams can work confidently.

What You’ll Be Responsible For

Keeping the Hotel Running Smoothly

  • Oversee the day-to-day maintenance operations of the hotel, ensuring all work is completed efficiently, on time, and to a high standard.
  • Allocate work, manage rotas, and provide clear direction to the maintenance team.
  • Carry out regular inspections to identify issues early and reduce disruption.

Preventative Care & Continuous Improvement

  • Design and implement effective preventative maintenance programmes that protect assets and minimise downtime.
  • Take a proactive approach to fault-finding and long-term problem resolution.

Safety, Compliance & Reassurance

  • Ensure all maintenance activity is carried out safely, fully compliant with health & safety legislation and best practice.
  • Maintain accurate records of maintenance work, costs, parts used, and compliance documentation.

Managing Resources Responsibly

  • Manage the maintenance and repairs budget, balancing cost control with quality and long-term reliability.
  • Monitor energy usage and introduce energy-efficient improvements where possible.
  • Oversee contractors and suppliers—negotiating contracts and ensuring work is delivered to standard and within budget.

Communication & Leadership

  • Provide clear updates and reports to senior management on maintenance activity, risks, and priorities.
  • Build a positive, calm, solutions-focused maintenance culture that others can rely on.

Benefits

  • Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
  • Refer a friend scheme from £500 to £1000 per referral.
  • Hospital Plan.
  • Online Health Portal.
  • Eye Care.
  • Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Pension Scheme.
  • Free meals on duty.
  • Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Who This Role Is For

This role is perfect for someone who:

  • Gains real satisfaction from creating safe, orderly, well-functioning environments
  • Enjoys problem-solving and preventing issues before they escalate
  • Is naturally organised, practical, and calm under pressure
  • Leads with quiet confidence—setting standards, supporting others, and keeping things on track
  • Values responsibility and autonomy, and takes pride in doing things properly
  • Understands that great guest experiences often start behind the scenes

You might already be a Hotel Maintenance Manager—or an experienced maintenance supervisor ready to step into a role with greater responsibility and influence.

 

Hotel

Liverpool Inn is an 81 bedroom hotel, located in Liverpool City Centre.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.