Front Office Assistant Manager

HI Guildford

**Our Grand Welcome to you of a £1k bonus when joining our group**

The Opportunity

An exciting opportunity has arise for a dedicated front office focused individual to join our fabulous team as Front Office Assistant Manager. 

Working closely with the Front Office Manager, you will be a positive and engaging professional with a real passion for making guests smile, always welcoming our guests in a warm and friendly manner and handling all things guest related at the heart of our hotel. 

You will support the Front Office Manager with the overall leadership of the department including providing great communication with the team and throughout the hotel. 

A true focus on delviering consistently excellent service to all our guests at all times will ensure you are successful in this position. 



  • Our enviable employee discounts on bedroom rates across all the IHG portfolio
  • Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing
  • Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when the really need to most
  • Hospital Plan
  • Online Health Portal
  • Eye Care
  • Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out and even holidays!
  • Health Screening
  • Pension Scheme
  • Free meals on duty
  • Cycle to Work - Our Cycle2Work schemes from Evans Cycles and Halfords helps all our employees save money and keep fit.

Ideal Candidate

You will be a proud ambassador of the hotel.
Highly motivated and pro-active; acting with professionalism and positivity in all interactions.
Excellent IT skills (MS Office, Financial systems) and numeracy
Excellent oral and written communication skills
Experienced user of Opera and Microsoft Office preferred
A positive and engaging demeanour with the ability to drive and motivate teams.
Ability to work flexibly to meet business needs


Holiday Inn Guildford hotel is situated less than two miles from the centre of Guildford, which can be reached in under 10 minutes by car. Guildford station is around a mile away, and trains reach London in about 30 minutes.

We have 168 bedrooms, a conference centre operating 15 meetings rooms, a lovely bar, restaurant, and a large suite for weddings & special events. We are a friendly and approachable team here at the hotel, with a culture which highly encourages personal development.

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.