Nights Team Member

CP Birmingham NEC

**Our Grand Welcome to you of a £1k bonus when joining our group**

The Opportunity

Working in the front office team as a Night Team Member, you are a key factor and have a big responsibility within the Hotel. Your job is to keep the Hotel running smoothly, making sure all the guests are comfortable, safe and assisting with all customers’ requests throughout the night. As a Night Team Member, you will need to make sure the hotel is running smoothly and effective. In this role you will have the ability to grow your career and give customers the best experience in staying in one of are excellent venues.

Benefits

  • Our enviable employee discounts on bedroom rates across all the IHG portfolio
  • Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing
  • Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when the really need to most
  • Hospital Plan
  • Online Health Portal
  • Eye Care
  • Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out and even holidays!
  • Health Screening
  • Pension Scheme
  • Free meals on duty
  • Cycle to Work - Our Cycle2Work schemes from Evans Cycles and Halfords helps all our employees save money and keep fit.

Ideal candidate 

  • Proven experience of working in a customer-facing role, such as F&B, reception, meeting & events, housekeeping etc. Ideally gained within the hospitality sector
  • Previous night working experience,
  • Excellent oral and written communication skills
  • Excellent problem-solving skills and attention to detail. With the ability to work under pressure
  • Strong Organisation and Planning skills and the ability to prioritise appropriately.
  • Fully flexible with working hours/shifts
  • Possess a can-do attitude.

Hotel

Crowne Plaza Birmingham NEC is a 242-bedroom property placed in a fantastic location, close to Genting Arena, NEC, and Birmingham International Airport. Set in landscaped grounds overlooking Pentigo Lake, the hotel is just a 5-minute drive from the airport and rail station, 10 miles from Birmingham City Centre. The hotel offers great dining choices including lakeside Eleven Bar & Grill and the Lobbyist Lounge Bar serving delicious meals and Starbucks Coffee. The hotel also offers an extensive 10 meeting rooms and a fitness centre.

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.