Maintenance Team Member

London Chigwell Prince Regent Hotel, Signature Collection By Best Western

The Opportunity

A great hotel experience depends on the small things working perfectly—from lighting and heating to fixtures, fittings, and quick responses when something goes wrong. As a Hotel Maintenance Team Member, you’ll play an important part in keeping our hotel safe, functional, and welcoming every day.

We’re looking for a skilled, motivated, and dependable individual who enjoys practical work, problem‑solving, and being part of a supportive team. This is a hands-on role where your work makes a real difference to guest comfort and team confidence.

What You’ll Be Responsible For

Day-to-Day Maintenance Support

  • Carry out a wide range of maintenance and repair tasks across the hotel, including basic plumbing, electrical, and mechanical work.
  • Respond promptly to maintenance requests and emergencies, resolving issues efficiently and calmly.

Preventative Care & Attention to Detail

  • Assist with routine inspections of hotel facilities and equipment, spotting issues early and helping prevent disruption.
  • Support the delivery of preventative maintenance programmes that keep everything working as it should.

Safety, Care & Standards

  • Ensure all maintenance work is carried out safely and in line with health & safety guidelines and procedures.
  • Take pride in maintaining clean, tidy, and safe working areas at all times.

Teamwork & Communication

  • Work closely with the Maintenance Manager and wider hotel team, supporting tasks and projects as required.
  • Assist with coordinating contractors and suppliers, helping ensure work is completed to a good standard and within agreed timescales.

Records & Responsibility

  • Keep accurate records of work completed, parts used, and any relevant costs.
  • Communicate clearly about issues identified, actions taken, and follow-up required.

Benefits

  • Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

Who This Role Is For

This role is ideal for someone who:

  • Enjoys hands-on, practical work and fixing problems
  • Takes pride in keeping spaces safe, functional, and well cared for
  • Is reliable, organised, and motivated to do a good job
  • Feels satisfied when others can relax and work comfortably because of their efforts
  • Works well as part of a team and is happy to support where needed
  • Wants to build experience and develop skills within a hotel environment

You may already be working in maintenance—or you could be someone with strong practical skills looking to apply them in a busy, supportive hospitality setting.

Hotel

When it comes to convenient locations, the London Chigwell Prince Regent Hotel, part of the Signature Collection By Best Western, is ideal. It’s within walking distance of Woodford train station, meaning you can be in the heart of London within 30 minutes.

Superbly located for the O2, Epping Forest, and the Olympic Park, our splendid listed Georgian manor offers a lot. The property features 62 bedrooms and serves as a chic wedding venue with a civil ceremonies licence. It also has five meeting rooms with a capacity for up to 350 delegates.

The hotel has a strong reputation for organizing large conferences, corporate dinners, parties, and celebrations. We host hundreds of events each year, with key clients returning year after year.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.