Special Events Coordinator

Holiday Inn London Heathrow M4J4 is set to make an exciting return in September 2026. Following an extensive transformation, the hotel will reopen as a vibrant, contemporary destination for business travellers, holidaymakers, airline crews, conferences, and local guests alike

The Opportunity

Are you great with people? Naturally collaborative? A problem‑solver with a sharp eye for detail? Then this could be a brilliant opportunity for you.

As one of our Special Events Coordinators (SEC), you’ll play a key role in bringing our most memorable moments to life. From social banqueting and weddings to Christmas celebrations and seasonal special events, you’ll be involved from the very first enquiry through to confirmed booking — creating confidence, excitement and clarity for every client.

This role is perfect for someone who enjoys building connections, understanding what people really want from their event, and matching those needs with creative, well‑thought‑out solutions that deliver both exceptional experiences and strong commercial results.

What You’ll Be Responsible For

• Managing enquiries for social events, weddings, Christmas functions and seasonal special events
• Proactively arranging site visits and hotel show‑rounds, both in‑person and virtual, to drive conversion
• Understanding customer needs and tailoring solutions using the hotel’s products and services
• Producing clear, detailed and accurate proposals for local event and wedding bookings
• Ensuring all discussions and agreements are consistently confirmed in writing
• Proactively upselling creative and value‑adding solutions to maximise revenue
• Developing and maintaining strong relationships with internal departments to ensure seamless delivery
• Building an extensive network of trusted local suppliers to support flawless event coordination
• Acting as a calm, organised and reliable point of contact throughout the booking journey

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For

This role is ideal for someone who:

• Loves working with people and building positive, trusting relationships
• Is naturally organised and enjoys turning complexity into clear, confident plans
• Takes pride in attention to detail and getting things right first time
• Enjoys problem‑solving and thinking creatively to meet individual client needs
• Feels motivated by targets, conversion and revenue — without losing the personal touch
• Thrives in a collaborative environment, working closely with multiple stakeholders
• Gains real satisfaction from helping people create meaningful celebrations and events

If you’re someone who enjoys making things happen, cares about delivering memorable experiences and wants a role full of variety, connection and purpose, this could be the perfect next step.

Hotel

Perfectly positioned moments from Heathrow Airport and with excellent links into Central London, Holiday Inn London Heathrow M4J4 is set to make an exciting return in September 2026. Following an extensive transformation, the hotel will reopen as a vibrant, contemporary destination for business travellers, holidaymakers, airline crews, conferences, and local guests alike. With stylish guest rooms, versatile meeting and event spaces, welcoming food and beverage venues, and the trusted Holiday Inn brand behind it, the hotel is poised to become one of Heathrow’s leading hospitality destinations. More than just a hotel, this is a relaunch with ambition—creating memorable guest experiences while building a team culture centred on collaboration, development, and pride in delivering exceptional hospitality.

 

 

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.