Housekeeping Supervisor

CP Birmingham NEC

**Our Grand Welcome to you of a £1k bonus when joining our group**

The Opportunity

As one of our Housekeeping Supervisors/HSE, you form an important part of the housekeeping management team. Being able to deputise for the housekeeping manager in the running of the housekeeping department you also work and support other hotel areas in day-to-day operations. 

Making sure all the hotel’s rooms, public areas, conference rooms, lounges, and bars are of a high standard of cleanliness. Reporting any maintenance issues and following up to make sure those issues have been dealt with effectively.

You will also play a part in the continued development of the housekeeping team, to continue delivering exceptional standards at the hotel. Being innovative and always looking at how to continually improve standards across the hotel


  • Our enviable employee discounts on bedroom rates across all the IHG portfolio
  • Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing
  • Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when the really need to most
  • Hospital Plan
  • Online Health Portal
  • Eye Care
  • Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out and even holidays!
  • Health Screening
  • Pension Scheme
  • Free meals on duty
  • Cycle to Work - Our Cycle2Work schemes from Evans Cycles and Halfords helps all our employees save money and keep fit.

Ideal Candidate

  • You will be a hospitality professional passionate about cleanliness and delivering exceptional levels of service and looking to move into their first management position
  • Highly motivated and pro-active; acting with professionalism and positivity in all interactions
  • Passionate about the hospitality industry
  • Problem-solving skills and attention to detail
  • Ability to develop and deliver effective training to maintain consistent service standards
  • Experienced user of Opera, Delphi and Microsoft Office preferred


Crowne Plaza Birmingham NEC is a 242-bedroom property placed in a fantastic location, close to Genting Arena, NEC, and Birmingham International Airport. Set in landscaped grounds overlooking Pentigo Lake, the hotel is just a 5-minute drive from the airport and rail station, 10 miles from Birmingham City Centre. The hotel offers great dining choices including lakeside Eleven Bar & Grill and the Lobbyist Lounge Bar serving delicious meals and Starbucks Coffee. The hotel also offers an extensive 10 meeting rooms and a fitness centre.

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.