Housekeeping Team Member

CP Birmingham NEC

**Our Grand Welcome to you of a £1k bonus when joining our group**

The Opportunity

Housekeepers are a pivotal part of our hotels, and as one of our Housekeepers, you will be responsible for cleaning and maintaining areas within the hotel, including guest rooms, guest corridors, linen rooms, and cupboards; replenishing guest supplies and at all times maintaining exceptional service levels.

You as one of our Housekeepers, will service hotel bedrooms and public areas to company standard and within the allocated time frame. Be familiar with the agreed cleaning standards and presentation of all categories of rooms within the hotel, report breakages or damages immediately to ensure that repairs are carried out.

Returning all equipment to their allotted storerooms at the end of each working day and to make sure that the storerooms and working areas are always kept clean and tidy.

Benefits

  • Our enviable employee discounts on bedroom rates across all the IHG portfolio
  • Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing
  • Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when the really need to most
  • Hospital Plan
  • Online Health Portal
  • Eye Care
  • Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out and even holidays!
  • Health Screening
  • Pension Scheme
  • Free meals on duty
  • Cycle to Work - Our Cycle2Work schemes from Evans Cycles and Halfords helps all our employees save money and keep fit.

Ideal Candidate

  • Passionate about cleanliness and the desire to provide exceptional service
  • Authentic energy and a genuine passion for making guests smile.
  • Desire to learn and grow within the role
  • Must be able to manage large workloads
  • Experience within a hotel ideal but not essential
  • Having confidence in your own ability and exceptional attention to detail
  • All Applicants should be able to work flexible hours on any day of the week with early/late finishes

Hotel

Crowne Plaza Birmingham NEC is a 242-bedroom property placed in a fantastic location, close to Genting Arena, NEC, and Birmingham International Airport. Set in landscaped grounds overlooking Pentigo Lake, the hotel is just a 5-minute drive from the airport and rail station, 10 miles from Birmingham City Centre. The hotel offers great dining choices including lakeside Eleven Bar & Grill and the Lobbyist Lounge Bar serving delicious meals and Starbucks Coffee. The hotel also offers an extensive 10 meeting rooms and a fitness centre.

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.