Waiting Staff

Be the Reason Someone’s Day Gets Better

Do you love making people feel welcome? Enjoy a good conversation, a lively atmosphere, and being part of a team where your energy really matters?

At our hotel, food and beverage is about more than service — it’s about creating moments where guests feel relaxed, looked after and genuinely happy to be here. We’re looking for someone who brings personality, warmth and pride to what they do, and who enjoys being right at the heart of the action.

What Your Role Will Feel Like

You Bring the Buzz
You’ll chat with guests, take their orders, make great suggestions and naturally enhance their experience — reading the moment and adding value in a way that feels effortless and human.

You Create Belonging
With your friendly, welcoming approach, you’ll help guests feel comfortable and at home, whether they’re visiting for the first time or returning again and again.

You Set the Scene
From preparing the restaurant and bar to keeping standards high throughout service, you’ll help create an environment that feels inviting, polished and ready to impress.

You Represent What We Stand For
As one of the faces of the hotel, you’ll take pride in delivering service that reflects our values — thoughtful, warm and consistently high‑quality.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

This Role Is Perfect For You If…

• You enjoy talking to people and making them feel welcome
• You thrive in a lively, guest‑focused environment
• You take pride in presentation and great service
• You want a role where your attitude and energy make a real difference

Hotel

With 149 luxurious bedrooms, guests can choose from a variety of dining options, including the newly refurbished lobby lounge, which offers all-day dining, and the exquisite Italian cuisine at ‘Marcos.’ The hotel also provides 24-hour room service and a well-equipped fitness club for guests to maintain their fitness routine.

Marco’s Italian also features a stylish and inviting atmosphere, perfect for both casual dining and special occasions. The restaurant’s ambiance, combined with its exceptional food and service, ensures a memorable dining experience for all guests

We take pride in offering a memorable experience for our guests. Our dedication to providing exceptional service ensures that all our guests leave feeling satisfied and content

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.