Investors In People Gold award Sunday Times 100 Best Companies to Work For 2016


Customers and people are our heart and soul and we’re proud to be Creating Amazing Memories for holidaymakers, owners and team members every day.

Whether we’re celebrating success at our monthly recognition cafés or achieving more through inspiring training programmes, our values are at the core of everything we do. With beautiful locations and fantastic people to meet – here at Parkdean Resorts we offer an array of diverse career paths.

As the UK’s largest Holiday Park Operator we have over 6,000 team members spanning over 67 locations, from the Highlands of Scotland to the sandy beaches of Cornwall.

As a growing business, we’re proud to offer progression opportunities and personal development support to help you reach your full potential. With opportunities from marketing to maintenance, sales to security and finance to front of house – we’re continuing to build for the future. We’re passionate, vibrant people and always strive to offer the best holiday experience for our customers.

Come and be a part of something special!

Housekeeping Manager

We are on the lookout for for talented Housekeeping Managers to join our teams at our beautiful Essex parks.

Reporting to the General Manager, you will be required to lead a team in providing a professional Accommodation function to holiday sales customers to ensure that service standards such as presentation and cleanliness are outstanding at all times to exceed customer expectations and create the very best first impression.

Your key responsibilities will include:

  • Planning and executing rotas and resource schedules to ensure the Accommodation team are in the right place at the right time to deliver outstanding customer service and standards whilst also maintaining an effective and sustainable cost per clean.
  • Checking beds, linen, pillows and duvets on each intake, monitoring to ensure stock is repaired and replaced as required and report any repairs to the Maintenance Manager.
  • Checking all equipment including smoke detectors and fire extinguishers, fridges and freezers, cookers and microwaves are in good working order and report any which are not to the Maintenance Manager.
  • Ensuring that courtesy calls are carried out consistently to maintain a true understanding of each customer’s experience.
  • Working with the General Manager to improve and maintain Reevoo scores and increase positive guest comments.
  • Proactively support in the development of all accommodation team members, ensuring that any training requirements are met.

The successful Person will:

  • Have previous experienceof supervising or managing a housekeeping team.
  • Ideally have experience of manging a housekeeping function within a holiday park or hotel.
  • Experience of managing a budget and rota system
  • Experience of taking accountability and responsibility for personal and team development.
  • Have outstanding customer service skills.

What can we offer you?

  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

To start Creating Amazing Memories with us, apply now!

Apply to advert 3316907

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