General Assistant

Preston Leyland Hotel, Signature Collection By Best Western

The Opportunity

We are offering a truly flexible position for a proactive and dependable individual who enjoys being the first point of contact and helping things run smoothly behind the scenes.

You will play a key role in supporting facilities services across the property, ensuring they are delivered in an effective and efficient way. Acting as the initial point of contact for key stakeholders and external multi‑agency partners, you’ll provide reassurance, coordination and practical support to keep the site safe, well‑maintained and responsive to day‑to‑day needs.

What You’ll Be Responsible For

  • Responding promptly to reactive cleaning and ensuring they are logged and followed up appropriately
  • Applying strong knowledge of Health & Safety procedures and safe working practices
  • Providing a visible, reliable presence on site, offering reassurance and support when issues arise
  • Helping to maintain a safe, organised and well‑functioning environment for everyone using the building
  • Being part of the food and beverage team
  • Serving meals

Benefits

  • Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
  • Refer a friend scheme from £500 to £1000 per referral.
  • Hospital Plan.
  • Online Health Portal.
  • Eye Care.
  • Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Pension Scheme.
  • Free meals on duty.
  • Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Who This Role Is For

This role is ideal for someone who:

  • Enjoys variety and flexibility, and feels comfortable responding to changing priorities
  • Takes pride in helping others feel safe, supported and informed
  • Is calm, approachable and confident acting as a first point of contact
  • Has a strong awareness of security and health & safety responsibilities
  • Likes solving practical problems and responding quickly when support is needed
  • Is organised, reliable and takes ownership of seeing tasks through
  • Thrives in a role where attentiveness and responsiveness really make a difference
  • Takes pride in delivering excellent service 
  • Strong team player
  • 16hrs over 3 days
  • Hotel Operates 24/7
  • must be avaliable eveings and weekends as well as mornings

If you’re someone who enjoys supporting people, maintaining order and playing an important role in the smooth running of a busy environment, this role offers purpose, flexibility and responsibility.

Hotel

Our Preston Leyland Hotel, which has a total of 93 bedrooms is positioned and only a minute from the M6 motorway J28 and just 30 minutes from Manchester, Liverpool, Blackpool, and the southern edge of the Lake District. Three airports are within close distance to the property, which makes the Preston Hotel an attractive location for delegates traveling across the UK.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.