Night Receptionist

HI London - Brent Cross

**Our Grand Welcome to you of a £1k bonus when joining our group**

The Opportunity

An exciting opportunity has arisen for a front office superstar to join this hotel, creating memorable experiences, and maintaining high levels of service at all times.

You will be a positive and engaging professional with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check-ins’ or inquiries.

As the front-facing member of the team, you will ensure you are always presentable engaging in positive communication with the team and department, always acting as a professional, and delivering consistently exceptional service to all guests.


  • Our enviable employee discounts on bedroom rates across all the IHG portfolio
  • Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing
  • Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when the really need to most
  • Hospital Plan
  • Online Health Portal
  • Eye Care
  • Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out and even holidays!
  • Health Screening
  • Pension Scheme
  • Free meals on duty
  • Cycle to Work - Our Cycle2Work schemes from Evans Cycles and Halfords helps all our employees save money and keep fit.

Ideal candidate 

  • Proven experience of working in a customer-facing role, such as F&B, reception, meeting & events, housekeeping etc. Ideally gained within the hospitality sector
  • Previous night working experience,
  • Excellent oral and written communication skills
  • Excellent problem-solving skills and attention to detail. With the ability to work under pressure
  • Strong Organisation and Planning skills and the ability to prioritise appropriately.
  • Fully flexible with working hours/shifts
  • Possess a can-do attitude.


Holiday Inn London Brent Cross is a modern, stylish and family-friendly London hotel, ideally located at the foot of the M1 motorway and a few minutes away from the A406 North Circular.

It’s a quick hop by Tube to central London, with a free shuttle bus to and from Brent Cross station, so it’s simple to visit major museums, West End theatres or the London Eye.

Sporting matches and concerts at Wembley Stadium are a short drive away, and it’s easy to take the kids to discover the world of Harry Potter at the Warner Bros. Studio in Leavesden.

They will also love the vintage aircraft at the RAF Museum in nearby Hendon.

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.