Reservationist

HI Edinburgh

The Opportunity

An exciting opportunity has risen for a Reservationist in our fabulous hotel, your role will include converting bedroom accommodation enquiries into bookings on the phone, in person or by email. As a Reservationist ,specialising in group bookings ,you will be a passionate ambassador of the team as the first point of call for guests, you will deliver exceptional service.

Benefits

  • Our enviable employee discounts on bedroom rates;
  • 50% off Food and Beverage within all IHG properties;
  • Driven and motivational training & development initiatives for career growth with recognised qualifications;
  • Free meals on duty;
  • Cycle to Work Scheme;
  • Pension Scheme;
  • Birthday and Anniversary Awards including overnight stay;
  • Employee Assistant Programme (EAP);
  • Free uniform;
  • Internal vacancy opportunities;
  • Department Incentive bonus schemes;
  • Everyday discounts from high street retailers and more

Ideal Candidate

  • You will be a passionate individual with an engaging demeanor
  • You will ideally have experience working in hotels, however, is not essential
  • You will have experience of working with customers, delivering exceptional service
  • Your oral and written communication skills will be undoubtedly fantastic
  • A self-starter with an authentic and genuine approach

Hotel

Our hotel is situated midway between Edinburgh Airport and Edinburgh's city centre. It's a perfect base to explore all the attractions and sights that Edinburgh has to offer. Previously known as "The Posthouse Edinburgh", the Holiday Inn Edinburgh hotel is a fully refurbished 4 star modern hotel. We are situated three miles from the city centre and only four miles from Edinburgh Airport. Our Academy Conference Centre offers 14 meeting rooms for up to 120 guests. The Academy is located on the 5th floor of the hotel and offers superb panoramic views of the Pentland Hills.

Our hotel has 303 bedrooms including both Executive and Family rooms. We have an excellent restaurant - Traders Restaurant - as well as a café and relaxing bar. We also have a fully equipped gymnasium, swimming pool, sauna and spa. We are a friendly and approachable team here at the hotel, with a culture which highly encourages personal development.

About us

We have 49 hotels in our growing UK portfolio, international brands Crowne Plaza and Holiday Inn in addition to the recent purchase of Hallmark Hotels under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.