Investors In People Gold award

Thorness Bay

Situated on the north side of the Isle of Wight, overlooking the Solent, Thorness Bay Holiday Park, sits on a woodland hillside with lovely views out to sea.

There’s plenty of family fun to be had on the park including the sports courts and adventure playground. After a busy day customers can enjoy a tasty meal in the Boathouse Bar and Restaurant before a spot of evening entertainment.

With caravan holidays at Thorness Bay, plus touring, camping and caravan ownership there's something for everyone!

Owner Service Manager

People are our biggest asset and help our guests Create Amazing Memories.

We are looking for an Owner Service Manager to join the team at Thorness Bay to champion the cause of all owners on park; engaging and building relationships with owner and managing all aspects of the owner experience.

Reporting to the General Manager you will be required to liaise with owners in order to solve problems in a timely and effective way ensuring that all issues are logged monitored and resolved to the owners satisfaction.

Your key responsibilities will include:

  • Helping to prlan and prepare, as well as overseeing owners events.
  • Management of the owners lounge, ensuring that it is a tidy and safe environment at all times.
  • Ensuring that relevant systems are updated and maintained at all times.
  • Taking payments from customers and ensure that the money is accounted for and stored in the correct place.
  • Providing all customers with up to date and accurate information in regards to the park, entertainment schedule and local attractions

The successful Person will have:

  • Previous exposure of sales and customer service.
  • Strong administration experience.
  • Excellent communication skills.
  • Outstanding customer service skills.

What can we offer you?

  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

To start Creating Amazing Memories with us, apply now!

Apply to advert 3338123

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