Investors In People Gold award

Newcastle upon Tyne

Our Central Support Office based in Gosforth and is the bustling hub of Parkdean Resorts. This exciting place to work houses all the essential supporting functions for our 67 holiday parks along with our award winning Contact Centre.

This modern office has a great feel, a mix of energetic knowledgeable professionals all working as one unified team to achieve Parkdean Resorts objectives. Based near the centre of Newcastle upon Tyne, it has great transport links.

Customer Service Systems Support Advisor - 6 months FTC

  • To become a “super user” that is a designated point of contact for our park Holiday Home Sales teams
  • To provide expert advice on all Holiday Home Sales processes and system functionality
  • To be the “go to” for real time sales opportunity queries
  • To enable a structured and consistent approach to support of day to day Holiday Home Sales
  • Provide a solution to finance proposal process queries
  • To assist, enable and direct our park teams to a swift and successful sale completion through your expert knowledge

Person Specification

  • Detailed understanding of Programme delivery, and governance frameworks that ensure programmes are delivered in a controlled way
  • PRINCE2 and MSP or similar required
  • Experience leading a PMO function, and Programme Managers
  • Excellent stakeholder management skills
  • Excellent communication skills both written and verbal

What can we offer you?

  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

To start Creating Amazing Memories with us, apply now!

Apply to advert 3340903

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