Reception Supervisor

Hallmark Hull

An exciting opportunity has arisen for a Front Office Supervisor to support an exceptional service team that creates memorable experiences and leads with passion, maintaining high levels of service at all times. You will lead, assist and inspire your dedicated team of Front Office professionals to deliver an exceptional reception service.
• Our enviable employee discounts on bedroom rates;
• 50% off Food and Beverage within all IHG properties;
• Driven and motivational training & development initiatives for career growth with recognised qualifications;
• Free meals on duty;
• Cycle to Work Scheme;
• Pension Scheme;
• Birthday and Anniversary Awards including overnight stay;
• Employee Assistant Programme (EAP);
• Free uniform;
• Internal vacancy opportunities;
• Department Incentive bonus schemes;
• Everyday discounts from high street retailers and more

Benefits

• Our enviable employee discounts on bedroom rates;
• Your birthday off as a paid holiday;
• Complimentary 2 night stay voucher for you and a guest on each year of your anniversary;
• Driven and motivational training & development initiatives for career growth with recognised qualifications;
• Free meals on duty;
• Pension Scheme;
• Employee Assistant Programme (EAP);
• Free uniform;
• Internal vacancy opportunities;
• Department Incentive bonus schemes;

• You will be a passionate hotelier with the desire to deliver exceptional customer service
• You will have previously worked as a Front Office Team Member or Supervisor
• Excellent IT skills (MS Office, Financial systems) and numeracy
• Excellent oral and written communication skills
• Ability to work under pressure
• Experienced user of Opera, Delphi and Microsoft Office preferred
• A positive and engaging demeanor
• Ability work alone and unsupervised
• The candidate must be flexible as shifts are rotational

Hotel

With the dramatic views over the Humber estuary and iconic bridge and just a short 10-minute drive from Hull city centre you will find the award-winning Hallmark Hotel Hull.

The hotel is set within 17 acres of wonderful grounds with 95 bedrooms including family suites. Wedding venue up to 400 guests, Five meeting rooms with capacity for up to 400 delegates and a Fully equipped fitness suite.

You can even arrive in style to the hotel as it has its very own Helipad available for helicopter access to the hotel.

About us

We have 49 hotels in our growing UK portfolio, international brands Crowne Plaza and Holiday Inn in addition to the recent purchase of Hallmark Hotels under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.