Night Manager

Hallmark Cambridge

The Opportunity

An exciting opportunity has risen for a Night Manager to support an exceptional team that creates memorable experiences and leads with passion. As you will be working over the nights period, it is important that exceptional levels of service are maintained throughout.

As Nights Manager you will be responsible for greeting our guests and ensuring their arrival and departure experience is smooth and effectively managed; leading and assisting your attentive team of Front office professionals where required. As an ambassador of the hotel, you will engage in positive communication with the team and motivate Front Office Team Members to deliver exceptional customer service.

Ideal Candidate

  • You will be a passionate hotelier that thrives in challenging situations
  • You will be a proud ambassador of the hotel
  • You will have a proven track record as a Front Office Manager or Assistant Front Office Manager with the ability to inspire and motivate a team
  • Highly motivated and pro-active; acting with professionalism and positivity in all interactions
  • Excellent IT skills (MS Office, Financial systems) and numeracy
  • Excellent oral and written communication skills
  • Experienced user of Opera, Delphi and Microsoft Office preferred
  • A positive and engaging demeaner with the ability to drive and motivate teams
  • Ability to work flexibly to meet business needs.

Benefits

  • Our enviable employee discounts on bedroom rates;
  • Driven and motivational training & development initiatives for career growth with recognised qualifications;
  • Free meals on duty;
  • Pension Scheme;
  • Employee Assistant Programme (EAP);
  • Free uniform;
  • Internal vacancy opportunities;
  • Department Incentive bonus schemes;
  • Everyday discounts from high street retailers and more

Ideal Candidate

  • You will be a passionate hotelier that thrives in challenging situations
  • You will be a proud ambassador of the hotel
  • You will have a proven track record as a Front Office Manager or Assistant Front Office Manager with the ability to inspire and motivate a team
  • Highly motivated and pro-active; acting with professionalism and positivity in all interactions
  • Excellent IT skills (MS Office, Financial systems) and numeracy
  • Excellent oral and written communication skills
  • Experienced user of Opera, Delphi and Microsoft Office preferred
  • A positive and engaging demeaner with the ability to drive and motivate teams
  • Ability to work flexibly to meet business needs.

Hotel

Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge, sits the Hallmark Hotel Cambridge. There’s a whole host of attractions nearby from Cambridge’s honey stoned museums and colleges to Newmarket racecourse and Duxford’s Imperial War Museum.

And, of course, there’s our gorgeous grounds including an 18-hole, par 72 golf course that has hosted professional tournaments including the PGA East Anglian Open.

The property boasts 136 bedrooms including family bedrooms for up to 5. Ideal wedding venue for up to 180 guests and 10 versatile meeting rooms for up to 200 delegates. An indoor swimming pool, fitness suite and treatment rooms - Sauna, steam-room, spa bath.

Our Hallmark Grill, lounge and bar provides a wide selection of meals on the Hallmark Grill menu, from delicious burgers to steaks and salads

About us

We have 49 hotels in our growing UK portfolio, international brands Crowne Plaza and Holiday Inn in addition to the recent purchase of Hallmark Hotels under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.