Topshop Topman Deputy Manager, London Enfield

Who We Are

TOPSHOP TOPMAN is constantly. evolving. Our passionate teams and their commitment to keeping us at the cutting-edge of high-street retail make this a fast-paced and challenging place to work. It’s also hugely rewarding. There are so many opportunities to grow professionally, learn new things, build connections - and make a big impact.

The Job

As a Sales & Service Manager you will inspire and coach your team to deliver the Topshop & Topman Brand vision to our customers. You will deliver great operational and visual standards and be up to date on all the fashion must haves, focusing on driving sales and delighting customers.

Day to Day

  • You will split your time between commercial, service, visual and operations, to maximise sales and put the customer first
  • You will use your knowledge of fashion and the marketplace to create an exceptional shopping experience
  • You will actively build your team, recruiting, training and developing team members across all areas of the store
  • You will embrace the development of multi-channel advancements and understand the commercial impact it has on the business
  • You will be fully accountable for all aspects of the store and team when required

Must Haves

  • A genuine love of fashion and passion for our Brands
  • Strong commercial acumen with the ability to forecast sales plans and KPI targets for both Brands
  • Proven experience in making decisions that are right for the business, using all commercial tools available
  • Engaging and motivating leadership style that empowers the team with the ability to give feedback and develop individuals
  • Confident and clear communicator with the ability to build strong relationship and influence others
  • Adaptable and flexible in approach to work, and the ability to manage changing priorities

Added Extras

TOPSHOP TOPMAN isn't just an exciting place to work; you also get some great benefits for being part of the team. We offer great staff discount across all the Arcadia brands, which includes a discounted clothing allowance so you can stay up to date with the current trends. On top of that, you'll be enrolled into our company pension scheme, and be able to grow with support from our amazing development offer.