F&B Team Member

Refresh and recharge in the heart of London's Charing Cross in our 4 star luxury hotel. This grand railway hotel is just a stone's throw from Trafalgar Square and the Strand. Enjoy the buzz of London's busy city streets, world class shopping and entertainment before returning to the peaceful haven of Amba Hotel Charing Cross.

The Role

As Food and Beverage Team Member you will ensure that each and every guest receives a warm welcome and an exceptional experience. Your role will of course include service within the restaurants and bars of the hotel, but you will also be empowered to get to know our guests and ensure that you take the necessary steps to personalise their stays and build loyalty. There will also be an element of multiskilling within your role in order to allow you to adapt and develop within the hotel.

What we look for

Our Perfect Person

• A passion for great service and a drive for guest satisfaction
• Comfortable in a font line role facing the public
• Empathetic and able to build relationships
• An open personality who is relaxed and natural in their interactions
• Accurate with good attention to detail
• Able to create a positive first impression and be an ambassador for the Amba brand and glh
• Ability to demonstrate commercial awareness within the context of their role

What's in it for you?

• 20 days holiday plus 8 Bank Holidays
• Discounted rates on hotel rooms, food and drink across the glh group
• Interest free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Long Service Awards
• Pension and Healthcare Schemes
• Generous recommend a friend scheme
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
• Wonderful Person of the month scheme with cash prizes
• Childcare vouchers
• Staff refreshments on shift